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Privacy Policy

Last updated: January 7, 2024

BEMYVEGA S.L. informs you that the user data provided on the website is hosted on a Spanish server.

Through our website, you can access social networks, which are open to all users. These are websites where users can register and follow us for free. On these social networks, users can learn about our activities, opinions, access photos, and, if applicable, videos. Users of these social networks should be aware that this space is independent of the BEMYVEGA S.L. website, and it is open, meaning it is visible to all users. The privacy policies applied to this content are set by the social networks, and BEMYVEGA S.L. is not the owner of these networks.

The personal data you voluntarily provide will be included in our automated file in accordance with the General Data Protection Regulation (GDPR 679/16 EU) and the Organic Law on Data Protection and Digital Rights (Lopdgdd 3/18).

The automated collection and processing of personal data aims to address your inquiry/request submitted through the form provided. The recipients of this information will only be the departments within BEMYVEGA S.L. and relevant collaborating entities necessary for carrying out their duties and corporate objectives, as well as any legal authorities that require it.

In the contact form, all mandatory fields for this purpose are explicitly marked with the legend “mandatory field.”

When a purchase is made via the web, one of the consumer rights is the Right of Withdrawal, which is regulated in art. 68 and following of RD Law 1/2007 of November 16, which approves the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws. BEMYVEGA S.L. will respond promptly to the exercise of this right by a consumer within the established period.

Who is responsible for processing your personal data?

The identity and contact information of the data controllers are as follows:

Owner: BEMYVEGA S.L., CIF: B-05563622
Address: Calle Francisco Flores Muelas 37, 30100, Espinardo (Murcia) – Spain
Email: [email protected]
General Data Protection Regulation of the European Union, concerning the protection of individuals with regard to the processing of personal data and the free movement of such data (EU Regulation 2016/679 of April 27, 2016).

How do we obtain your personal data?

a) You provide it voluntarily to request information about our products and services by contacting us.

b) You provide it when making a purchase of our products and/or contracting services.

You guarantee that the data provided through any of these channels is true, accurate, complete, and up to date, and you are responsible for any direct or indirect damages that may arise from failure to comply with this obligation.

What is the purpose of processing your personal data?

We use your data for different purposes, which are detailed below:

  • Processing the purchase of a product or service.
  • Handling and managing complaints, as well as any requests you may make through any means (telephone, our website/micro-sites, social media, etc.).
  • Using your personal data for commercial purposes, provided we have your explicit and unequivocal consent.

The legal basis for each of the treatments described is as follows:

a) Execution of a contract: This is the legal basis that allows us to process your personal data for the following purposes:

  • Processing the purchase of a product or service.
  • Handling and managing complaints, as well as any requests you may make through any means.

b) Legitimate interest: We use your data to pursue legitimate interests (helping us understand the needs and expectations of our clients, allowing us to improve our products and services throughout the commercial process).

c) Compliance with a legal obligation: This is the legal basis that allows us to process your personal data for the following purposes:

  • Responding to requests from public administrations, judicial authorities, and law enforcement.
  • Complying with legal obligations (tax, commercial, anti-money laundering, personal data protection, product safety, etc.).

d) Consent of the data subject: This is the legal basis that allows us to process your personal data for the following purposes:

  • Sending informative, commercial, and promotional communications regarding the products and services we offer, via post, phone, or electronic means.
  • In some cases, we may - after providing notice - create commercial profiles based on the information you provide, which will help us offer products and services aligned with your needs/interests and send you personalized communications. No automated decisions will be made based on this profile.

Who will receive your data?

Data is not shared with third parties unless legally required.

How long will we keep your data?

Your personal data will be kept for the necessary time to fulfill the purpose for which it was collected and the time required to comply with fiscal/sectorial obligations.

What are your rights when you provide us with your data?

You have the right to:

  • Obtain information on whether we are processing personal data concerning you.
  • Access your personal data.
  • Request correction of inaccurate data or completion of incomplete data.
  • Request the deletion of data when, among other reasons, the data is no longer needed for the purposes for which it was collected, and we will stop processing it for this purpose.
  • Request, under certain circumstances, the restriction of data processing, in which case we will only keep the data for the exercise or defense of claims.
  • Object to the processing of your data. You also have the right not to be subject to automated processing that could legally affect you or in a similar way and not to have profiles created about you.
  • Request the portability of personal data you have provided.
  • Withdraw your consent regarding the treatments based on consent, in which case we will stop processing the data for that purpose.
  • File a complaint with the Supervisory Authority, especially when you have not obtained satisfaction in the exercise of your rights.

To exercise these rights, you must contact:

BEMYVEGA S.L., C/ Francisco Flores Muelas, Nº 37, 30.100 Espinardo (Murcia) or email [email protected]

Specify your request and verify your identity by attaching a copy of your ID card, passport, or other valid document that identifies you.

Last Modification of this Privacy Policy: November 2022

Any changes to our Privacy Policy will be posted on this website. Therefore, we encourage you to periodically review the content of this section.